Notification Settings

Hera now supports browser, SMS, and Email Notifications. All Notification types are enabled by default, except for Hera Messenger New Message. Browser notifications have to be enabled before they can be received.
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The Notification Settings page can be accessed from the dropdown menu displayed under your name at the top right corner.

There are three columns, one for each notification type: In-App (Browser), Email, and SMS. The email and phone number that will receive the notification are displayed. Use the toggles to enable or disable a notification type.

To receive Browser Notifications, click the Enable button in the In-App column.

The pop-up below will appear to confirm your decision.

Then, your browser will prompt you to allow notifications for Hera. Click Allow to start receiving push notifications from Hera.

To get notifications on Android devices, the Hera Icon must be added to the home screen. In this example, we will use the Chrome browser to install Hera as an app on your phone.

Start by navigating to Hera at go.hera.app, then click the three dots at the top right of the screen.

In the Menu, find the Add to Home screen option.

Then, select the Install option. Another pop-up will appear; please click Install to confirm. This is a shortcut to Hera that acts like an app. Hera cannot be found as an app in the App Store.

Now that Hera is installed, tap the App Icon to open Hera. If the App Icon is not on your homepage, it can be found in the app drawer.

Navigate to the Notification Settings page, click the Enable button found below In-App, and follow the prompts to enable Notifications.

Your device will receive notifications from Hera like any other app.

To receive notifications on iOS devices, the Hera icon must be added to the home screen. Click the share button at the top of the browser, then scroll down until you see Add to Home Screen, and tap it.

Then, click the Add button. The Hera Icon will be added to your home screen.

Now that the Hera icon is on the home screen, tap the App Icon to open Hera.

Navigate to the Notification Settings page, click the Enable button found below In-App, and follow the prompts to enable Notifications.

Your device will receive notifications from Hera like any other app.

App icons are small visual indicators that appear on an app icon to signify unread notifications. The Badge Counter column determines which notification types should be accounted for in the badge counter. A notification type will not be accounted for by the badge when the badge counter toggle is off.

Are you receiving the following notification while using Hera from the home screen icon?

If you are, you must remove the icon and add it back to re-enable notifications.

To remove the app Icon, tap and hold the icon on the home screen and select the Delete Bookmark option.

To add it back to the homescreen, follow the instructions above. Click here to scroll back up to the instructions.

To remove the app Icon, tap and hold the icon on the home screen and select the Uninstall option.

To add it back to the homescreen, follow the instructions above. Click here to scroll back up to the instructions.